Frequently Asked Questions

Everything you need to know before placing your order

• 1. Are your artworks handmade?

  At Tajaleyat, we offer a variety of artistic techniques. Our collection includes fully handwritten andhand-painted artworks, art prints, as well as handwritten Arabic calligraphy on printed ornamentedpapers.You can always identify the technique used, as the description of each artwork clearly states themethods and materials used in its creation.

• 2. Are the artworks ready to ship?

  All of our artworks are prepared upon request after the client’s confirmation, allowing us to carefullycreate each piece with the attention it deserves.However, we also have a ready collection available for clients who need an artwork sooner. You cancheck what is currently available by contacting us on WhatsApp, and we will be happy to share theready pieces with you.

• 3. Can I request a custom verse or design?

  Yes, we offer customized artworks where you can choose a specific Qur’anic verse, prayer, or phrasethat holds special meaning for you. Our team will guide you in selecting a design that complementsthe text and your space

• 4. How long does it take to prepare an order?

  Preparation usually takes 7–14 days, depending on the artwork size and level of detailing.Some artworks that involve more intricate calligraphy, ornamentation, or gilding may require 3–4weeks to be completed. The estimated preparation time is always stated in the artwork description.

• 5. Do you ship internationally?

  Yes, we ship worldwide through trusted courier services.To help ensure that the artworks arrive safely, international orders are shipped unframed to minimizethe risk of damage during transit.

• 6. Do the artworks come framed?

  Yes, our artworks normally come framed, unless the client specifically requests otherwise.

• 7. What payment methods do you accept?

  We accept bank transfers and online payments, depending on your location. Our team will guide youthrough the available payment options when placing your order.

• 8. Do you have branches in Egypt and the UAE?

  Yes, Tajaleyat operates from both Egypt and the UAE.Your order will be prepared and shipped from the branch that best serves your location to ensure asmoother and more efficient delivery process.